Reference

How 930k Handles Your Personal Information

930k collects only the information needed to run your account, process payments through bKash, Nagad, or Rocket, and keep your details secure.

Account data kept privatebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request data access any timeSecure encrypted storage

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DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security is built into how we store and move your data, not added on afterwards. Every connection between your device and our platform runs over SSL encryption. Payment data linked to bKash, Nagad, or Rocket goes through tokenised references rather than raw wallet credentials. We conduct internal access reviews so only the team members with a legitimate operational reason can see your account details — and those access logs are themselves recorded.

SSL Encryption

All data sent between your mobile or desktop browser and our servers is encrypted in transit. This applies to login sessions, account updates and any payment reference you submit.

Cookie Use and Control

We use session cookies to keep you logged in and functional cookies to remember your language and region settings. You can clear cookies at any time through your browser; this will log you out of your current session.

Data Retention Policy

We keep account records for as long as your account is active and for the period required by our operational policies. Non-essential data can be flagged for earlier deletion on your written request.

Your Right to Access

You have the right to ask what personal data we hold about you. Submit a request through live chat or email and we will produce a summary of the data categories stored against your account.

What Data We Collect and Why We Use It

930k Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you enter during registration — your name, email address, and mobile number. If you add a payment method, we record the wallet type you use, whether that is bKash, Nagad, or Rocket, alongside the transaction reference numbers

1
our system generates. We do not store your full wallet PIN or any credential that belongs to the wallet provider itself. We use your data for three specific purposes: to verify your account identity, to process deposits and withdrawals correctly, and to send you service messages
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such as account confirmations or security alerts. We do not use your data to build advertising profiles or share it with unrelated commercial partners. If you contact our support team, the conversation log is stored so we can follow up accurately. Location data is collected only
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in the form of your country or region declaration at registration — we do not track your precise physical location. Retention periods follow our internal data schedule; you may request deletion of non-essential records at any time through the contact path listed in the support section
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below. Availability of our service and the scope of this policy depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or remove personal data held against your account, our support team handles privacy requests directly. Send your request through the channel that works best for you — we aim to acknowledge every privacy query and move it to the right team without delay. Have your registered mobile number or email address ready so we can match the request to your account.

Team online

Live Chat

Open the chat widget from any page while logged in. State your privacy request and your registered mobile number so we can locate your account quickly.

Email Support

Send a written privacy request to our support address. Include your account details and specify whether you are asking to access, correct, or delete specific data.

Account Settings

Some data updates — like your registered email or mobile number linked to bKash, Nagad, or Rocket — can be edited directly from the account settings section after login.

Common Questions About Your Privacy at 930k

These are the questions we hear most often about how 930k handles personal data, account records, and your rights as someone whose information we hold. If your question is not covered here, reach out through the support channels listed above.

No. We record only the wallet type and the transaction reference number. Your PIN stays between you and your wallet provider — we never see it and never store it.

Yes. Send a deletion request through live chat or email with your registered account details. We will remove non-essential records and confirm once the action is complete.

Access is limited to team members with a direct operational need — account verification, payment processing, or support. All internal access is logged and reviewed periodically.

No. We do not sell your data or share it with advertising networks. Data is shared only with the payment processors needed to complete your bKash, Nagad, or Rocket transactions.

Log in, go to account settings, and follow the mobile number update flow. You will receive a one-time verification code to the new number before the change is saved.

This policy applies to all accounts we hold data for. Access to and use of the platform depends on your local law and eligible regions — please check what is permitted where you are.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info930K Glossary AccountRegister

How 930k Handles Your Personal Information

How We Protect and Manage Your Account Data

SSL Encryption

Cookie Use and Control

Data Retention Policy

Your Right to Access

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Common Questions About Your Privacy at 930k

01 Does 930k store my bKash, Nagad, or Rocket PIN?

02 Can I ask 930k to delete my personal data?

03 Who inside 930k can see my account information?

04 Does 930k share my data with advertisers or third-party marketers?

05 How do I update the mobile number linked to my account?

06 Does this Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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